Troubleshooting Steps

If experiencing issues, follow these steps or call us at (402)-461-4935​

1. Verify that the player is connected to the power

2. Verify that the ethernet cable is plugged in fully to both places (player & router)

3. Power cycle the player

4. Change channels to see if all of the channels won't play or if it is only one

5. If you are still experiencing issues, contact us at (402)-461-4935