Drive-Thru Systems for Nebraska Restaurants — Installation, Service & Headset Repair
Drive-Thru Communication Systems
Your drive-thru is where most of your customers meet you — and where a crackling headset, a dead loop, or a slow lane costs you cars every day. Quality Sound & Communications sells, installs, and services drive-thru communication systems, timer systems, and lane equipment from HME, PAR, and Panasonic for restaurants across Nebraska, northern Kansas, and western Iowa. We're based in Hastings, we answer our own phones, and we service what we sell — so when a lane goes down, you're calling someone local who knows your system.
HME NEXEO | HDX Communication Platform
NEXEO is more than a drive-thru headset — it's a communication platform for the whole restaurant. Fully digital HDX audio runs from the speaker post to the headset, and the same system connects your crew at the drive-thru, mobile pickup, curbside, and inside the store. It comes in three tiers — NEXEO Core, NEXEO, and NEXEO Pro — on one platform, so the system can grow with your operation.
• HDX digital audio with wideband clarity and patented noise reduction
• Touchscreen base station with at-a-glance system health (headsets, batteries, speaker/mic, loops)
• Tap-to-connect headset pairing and a built-in message center
• Crew communication: group channels, 1-to-1 and 1-to-group calling, voice commands
• ZOOM Nitro timer alerts delivered right into the headsets (NEXEO and Pro tiers)
• HME CLOUD remote management, updates, and troubleshooting
• NEXEO Pro adds voice AI ordering integration and third-party system alerts
PAR G5 Drive-Thru System
The G5 (originally a 3M system, now from PAR) is built around one idea: no downtime. Its headset is modular — if a carrier breaks, you pop the control pod off and snap it onto a new carrier in seconds instead of sending a headset away. Batteries charge right in the headset, so there are no loose batteries to lose or swap.
• Advanced noise reduction and acoustic echo cancellation for clear orders at the menu post
• Built-in greeter: record up to 16 messages to promote items and keep the crew on task with alerts and reminders
• Starts single-lane and upgrades to dual-lane on site — split or cross-lane operation
• Lightweight headset (about 4 oz) with simple capacitive-touch controls
• Ethernet connectivity for remote adjustments and diagnostics
• 12-slot battery charger and headset charging station options
Panasonic Attune Drive-Thru System
Attune is Panasonic's answer for the loudest drive-thrus. Its digital noise cancellation uses a three-microphone array to strip out chatter, ice machines, sirens, and traffic, so the crew and the customer hear each other — and nothing else. It runs on 1.9 GHz DECT, away from crowded Wi-Fi bands.
• Dynamic noise suppression across the whole sound spectrum, not just steady hums
• Simple four-button operation — a short learning curve for new crew
• Lightweight headset (under 100 g) with sanitary rubber pads that wipe clean — no foam
• Built for durability and repair: assembled with screws, not glue, with sealed surfaces that keep out dirt, grease, and water
• Color-coded tags keep single- and dual-lane headsets organized
Drive-Thru Timer Systems
HME ZOOM Nitro Timer
The ZOOM Nitro shows your whole lane in real time — every car, every detection point, color-coded against your service goals — so the crew can see a bottleneck forming before it becomes a line out to the street.
• Live dashboard with a bottleneck ticker and cars-per-hour (thru-put) tracking
• Multiple detection points, including pull-forward and mobile pickup spots
• POS integration ties each car to its transaction for better order accuracy
• Cloud reporting through HME CLOUD for daypart, shift, and multi-day comparisons
• Works with tandem and dual lanes
• Pairs with NEXEO: service alerts play directly in the crew's headsets
• Leaderboard and gamification features to keep the team competing on speed
Complete the Lane — Posts, Loops & Cameras
Speaker Posts
The order point itself: speaker and microphone posts for new lanes and replacements for damaged or worn-out posts, matched to your system.
Loop Detectors — Saw-Cut or Prefab
Vehicle detection is what tells your headset system and timer that a car has arrived. We install and replace both saw-cut loops (cut into the pavement) and prefab loops, and we troubleshoot and replace failed loops and detectors — a dead loop is one of the most common reasons a lane 'just stops working.'
Drive-Thru Camera Tie-In
We can tie your drive-thru lanes into your security camera system — cameras at the menu board, order point, and pickup window give you order verification, incident review, and a second set of eyes on the lane, viewable with the rest of your cameras.
Local Service & Support
A drive-thru system is only as good as the day something breaks. We install everything we sell, stock the headsets, batteries, and wear parts that keep lanes running, and repair headsets in-house. Lane down? Start with our drive-thru troubleshooting guide, or call us at (402) 461-4935.
Headset repair details are on our Headset Repair page.
Drive-Thru FAQ
Can you service the system we already have?
In most cases, yes — we service HME, PAR/3M, and Panasonic systems whether we installed them or not, and we can quote upgrades lane by lane.
Single lane now, maybe a second lane later?
The G5 upgrades from single to dual lane on site, and NEXEO is built to expand — you don't have to start over.
How fast can you get to us?
We're based in Hastings and serve restaurants across Nebraska, northern Kansas, and western Iowa. Most drive-thru problems start with a phone call to (402) 461-4935.
Planning a new build, an upgrade, or just tired of a lane that crackles?
Call (402) 461-4935 or use the contact form below — we'll put together a system that fits your store and your budget.
Contact
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