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Drive-Thru Troubleshoot

Registering XT-1 / G5 Headsets

  1. ​Log into the base station (press and hold Mode key, press 1,2,3,4, then release the Mode key

  2. Select 04 Registration > 1 | Add New Headset

  3. Power on the headset when prompted by the base station

  4. Wait up to two minutes for the headset to be registered.  When registered, it will appear [Headset XXXXXX has been registered].

  5. Repeat steps 3 & 4 for additional headsets

  6. When done, press the Mode button

Daylight Savings & Time Change

  1. Log into the base station.  Press and hold the Mode key, then enter 1,2,3,4 and then release the mode key.

  2. At the USER MODE ID = 1 prompt: press the Mode button three times to proceed to the SYSTEM MENU

  3. Press the arrow down to #6 Set Time & Date option

  4. Press the Enter button and then the Down button for the hour

  5. Press the Enter button again to lock the change

  6. Press the Mode button 3 additional times to go back to the main screen

G5 Headset Reset Sequence

  1. Power on the headset

  2. Press and hold the volume up on the carrier pod

  3. Wait for a blue light on the end of the microphone

  4. Once the blue light appears, press the lane 1 button twice, and then press the lane 2 button twice

  5. After resetting, repair the headset to the base station.

Registering C1060 Headsets

  1. Power on the base station.  One of the red channel light indicators (1-8) will illuminate indicating the channel that is selected.

  2. Make sure the headset is powered off, turn the microphone back and insert the headset into the programming station provided.  The headset will only fit one way in the programming station.

  3. While holding the headset in the station, turn the headset on.  When it is programmed, the indicator LED light will flash meaning that the programming is complete.  The headset will then be programmed to the same channel as the base station.

Restarting the Base Station

  1. Enter the configuration mode

  2. Select 17 "Reboot System"

  3. Change the value of "Power Cycle Complete System" to Yes

  4. Press "Service

XT-1 Headset Reset Sequence

  1. Power on headset

  2. Press and hold down the power button

  3. While still holding the power button, press the lane 1 button twice, and then press the lane 2 button twice

  4. After reset, repairing the headset to the base station will be required.

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